ALL WORK WAS 5 STAR!!
Well, it’s the month of August one of the hottest months of the year and my A/C is giving me problems Sunday night. I called Northwind Air Conditioning. They sent Jose out Monday morning. He was very informative, polite, and just an overall nice person. I was very impressed with this young man. He made some suggestions and did a temporary fix to keep me cool, at no charge, until we could install the new A/C unit. The Installers Mario and Omar were just terrific! They were very professional, nice, and considerate gentlemen. They explained everything to my satisfaction and were considerate of my concerns. Jose, Mario, and Omar always treated me with the utmost respect, which you don’t always get today! These guys worked so hard. They had my new A/C unit installed up and running in one day. I would recommend this Northwind A/C Crew to anyone that needs work done on their A/C or Heating. Thank you, Jose, Mario, Omar, and Northwind Air Conditioning for a job well done.
My air conditioner of 14 years finally cratered. It was making a horrible noise with stuff clanking against one another and I was afraid the friction might start a fire. I called Norhwind on a Friday night around 5 to ask if someone could come and check it out. They got to my house at 10 o’clock and stayed to 11 pm. checking everything out thoroughly. I did need a new ac unit and they had the new one in by the next day at 1:30;
Their employees are extremely professional and courteous. He took pictures to show me the damage and explained what had happened. Northwind is a great company who really takes care of their customers even when it is not normal hours. Thank you for your wonderful service, Sandy