I just wanted to thank the people at Northwind for being so kind and helpful during a stressful time. My air conditioning wasn't working over the weekend and your technician came out on a Saturday to check it out. It needed new evaporator coils which is a half day job. The only day I could be home to get it done was the following Tuesday because my father was in the hospital and not doing well. Even though you had that day already booked up, you rearranged your schedule to get me up and running so I could be with my Dad. I can not tell you what that meant to me. Thank you so very much...!
I had a very good experience with Northwind AC. They were very prompt and professional in providing a proposal to rework various duct lines and vents. Work was performed well by very courteous crew. Would definitely recommend.
Very good service. Scheduling the appointment with Northwind AC was very easy and love the reminder phone call. The technician was very knowledgeable and diligent. I really appreciate the timeliness of the arrival of the technician.
Northwind came out for a spring check on our air conditioners and did a great job. The technician was polite and very knowledgeable and informed us our air conditioners were in great shape and did not try to sell us anything. We will definitely use Northwind again and recommend them to our friends!
Northwind recently came out to complete our Spring A/C check.When I called to schedule service, the customer service rep was friendly and very accomodating. I did not have to wait at home all day waiting for the technician, customer service called me to inform me when the technician was on his way. We found the technician to be friendly, knowledgeable, professional and very detailed. Both my husband and I were happy with our Northwind experience and we will call on them again.
Northwind AC just replaced the evaporator coil on one of my AC units. I was very pleased with their diagnosis of the problem and their professional and courteous service. They even tried to help me determine whether the part was under warranty . Ultimately, the warranty had expired but I appreciated their honesty and integrity regarding the possibility that the parts and labor might be under warranty. The replacement was done very quickly and our AC was back up and running within a couple of hours. Customer service was fabulous! Would definitely recommend to friends and will be using them for all AC needs in the future.
Brande at the front office was amazing, kind, and courteous. Chris
who came to look at our unit was very knowledgeable. and ran through all of my options what is being installed and they were very fast.